PRIVACY POLICY

At HEADR, we respect your privacy and take care in handling the information you share with us. This Privacy Policy explains what information we collect, how we use it, and when it may be shared when you visit or purchase from our website.

INFORMATION WE COLLECT

When you visit our website, certain information may be collected automatically. This may include your IP address, browser type, device information, and information about how you interact with our website.

We may collect this information through technologies such as cookies, pixels, and similar tracking technologies.

When you place an order or attempt to make a purchase, we may collect information such as your name, phone number, email address, billing address, delivery address, order details, and payment related information required to process your purchase.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Process and fulfil your orders
Arrange delivery and provide order updates
Process payments and issue order confirmations
Improve our website, products, and shopping experience
Detect and help prevent fraudulent or unauthorised transactions
Send promotional or marketing communications where you have agreed to receive them

COOKIES & WEBSITE DATA

We may use cookies and similar technologies to remember preferences, understand website usage, and improve your browsing experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

SHARING YOUR INFORMATION

We may share relevant information with trusted third party service providers when necessary to operate our business and provide our services.

This may include payment providers, delivery partners, website and hosting services, analytics providers, and marketing platforms.

We only share information where it is reasonably necessary for these services or where required by law.

We may also disclose information when necessary to comply with legal requirements, protect our rights, prevent fraud, or protect the safety and security of our customers and services.

MARKETING

If you choose to receive marketing communications, we may use your contact information to send you updates about products, promotions, and news.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

DATA SECURITY

We take reasonable steps to protect the personal information we collect from unauthorised access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

DATA RETENTION

When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information.